# All Known Issues Guide

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### **WARNING - DEC 1 PS5 UPDATE** <a href="#za8yf" id="za8yf"></a>

We're aware of an issue with AI and the PS5. As of this morning (Jan 1), the console is prompting everyone to update to **Version: 24.01-08.60.00**, and if you do, Zen will no longer connect to the PS5 without disconnecting.

However, **this update is NOT mandatory!** Simply skip it and everything should still work with the Zen as expected. Note: It will update in Rest mode too, so you should disconnect the PS5 from the internet, skip the update, then reconnect it again.

There is currently no timetable on a fix so don't be offended if you're directed to check this notice when asking for an ETA. It could be 24hrs, 24 days, 24 months, we won't know until we've dug into it.

This notice will be updated as soon as we have more information. We appreciate your patience.

**DEC 5th UPDATE:**

* No you cannot downgrade the PS5 System OS,
* No, older $AI beta firmware will not work,
* Nor will some special USB hub,
* And definitely not something you have to pay for.

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**Jan 2 Update**

1. No you cannot downgrade the PS5 System OS,
2. No, older AI beta firmware will not work,
3. Nore will some special USB hub
4. And definitely not something you have to pay for.

All known issues will be posted here - be sure to report all bugs and detailed feedback to the correct community channels. Always remember to make sure your Zen is updated to the very latest versions of Beta Firmware and Zen Studio Software.
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### **⚖️ Trademarks & DMCA** <a href="#u50sn" id="u50sn"></a>

CronusMAX® and Cronus Zen® are registered trademarks of Collective Minds Gaming Company, Inc. . All game titles, developer names, publisher names, and associated imagery featured or referenced within this user guide, or on any associated cronusmax.com website(s), are trademarks or registered trademarks of their respective owners. Their use does not imply any affiliation with or endorsement by them.

"Sony®", "PlayStation®", "PS5®", "PS4®", "PS3®", "DUALSENSE®", "DUALSHOCK®", and "PS REMOTE PLAY®" are trademarks or registered trademarks of Sony Interactive Entertainment Inc.

"Xbox®", "Xbox Series X|S®", "Xbox One®", "Xbox 360®", and "Xbox Wireless®" are trademarks or registered trademarks of Microsoft Corporation.

"Nintendo®", "Switch®", "Wii®", and "Wii U®" are trademarks or registered trademarks of Nintendo Co., Ltd.

Neither Collective Minds Gaming Company, Inc. nor Blue Ridge Electronics, LLC is affiliated with, endorsed by, or sponsored by any of the aforementioned trademark owners.

Copyright or trademark concerns should be directed to the owner or their legally authorized representative in accordance with the U.S. Copyright Act. We reserve the right to disclose infringement notices to involved parties, including the alleged infringer. For inquiries or to report concerns, please contact \[email protected].
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